Terms and Conditions
Effective Date: August 20, 2026
Welcome to Dear Friend. These Terms and Conditions govern your use of the Dear Friend website and your purchase or use of Dear Friend products, subscriptions, digital content, and services.
By accessing or using this website, creating an account, placing an order, or purchasing a subscription, you agree to these Terms and Conditions. If you do not agree with these terms, please do not use the website or purchase our products or services.
1. About Dear Friend
Dear Friend provides encouragement, faith-based reflection, written content, recipes, journaling materials, inspirational resources, and related products and services designed to encourage women through biblical truth, reflection, nourishment, and honest conversation.
Dear Friend is intended to provide encouragement and educational content. It is not a substitute for professional medical, mental-health, financial, legal, or other professional advice.
2. Eligibility
You must be at least 18 years old, or have the permission of a parent or legal guardian, to make purchases through our website.
By using this website or placing an order, you represent that the information you provide is accurate and that you have the authority to enter into these Terms and Conditions.
3. Products and Services
We make reasonable efforts to accurately describe and display our products and services on the website.
Because some Dear Friend products may be handmade, printed, packaged, or created individually, minor differences in color, appearance, printing, packaging, or materials may occur.
We reserve the right to correct errors, update product information, change pricing, discontinue products, or modify offerings at any time.
4. Dear Friend Subscriptions
Certain Dear Friend products may be offered as recurring subscriptions.
When you purchase a subscription, you authorize the applicable payment provider to charge your selected payment method according to the subscription terms presented at checkout.
Unless otherwise stated at the time of purchase, your subscription will automatically renew according to the billing frequency selected during checkout.
You may cancel your subscription according to the cancellation instructions provided on the website or through your customer account.
Cancellation will generally prevent future renewal charges but does not automatically reverse charges that have already been processed.
5. Subscription Delivery
Physical Dear Friend subscription materials are mailed to the shipping address provided by the subscriber.
You are responsible for providing an accurate and complete mailing address.
Dear Friend is not responsible for delays, loss, theft, or failure to receive an item caused by an incorrect or incomplete address provided by the customer.
If an item is returned to us because of an incorrect address, we may require the customer to pay additional shipping costs before the item is resent.
Delivery dates are estimates and may vary because of postal delays, holidays, weather, carrier disruptions, or circumstances outside our control.
6. Cancellation
You may cancel a recurring subscription at any time unless a different cancellation policy is specifically stated at the time of purchase.
Cancellation requests should be submitted before the next scheduled billing date whenever possible.
Once a subscription payment has been successfully processed, cancellation generally applies to future billing periods and does not automatically provide a refund for the current period.
7. Refunds and Returns
Our refund and return policies may vary depending on the type of product purchased.
Physical products that arrive damaged or defective should be reported to us within [INSERT NUMBER] days of delivery.
Please contact us with your order information and, when applicable, photographs showing the damaged or defective item.
Digital products and downloadable content may not be eligible for refunds once the product has been downloaded or accessed, except where required by applicable law.
Subscription payments already processed are generally non-refundable unless otherwise stated in our refund policy or required by applicable law.
Nothing in these Terms limits any consumer rights that cannot legally be waived.
8. Digital Products
If you purchase a digital product, download, journal, printable, PDF, or other electronically delivered material from Dear Friend, you receive a limited, personal, non-exclusive, non-transferable license to use that material for your own personal use.
Unless we provide written permission, you may not:
Purchasing a digital product does not transfer ownership of the underlying intellectual property to you.
9. Personal Use
Unless otherwise stated, Dear Friend products and content are provided for your personal, non-commercial use.
You may enjoy, print, journal with, or otherwise use purchased materials for your own personal purposes.
You may not use Dear Friend materials to create a competing subscription, membership, publication, course, website, or commercial product without written permission.
10. Intellectual Property
All content on the Dear Friend website—including but not limited to names, logos, graphics, photographs, illustrations, written materials, letters, journal prompts, recipes, devotional content, designs, videos, audio, downloads, and other original materials—is owned by or licensed to Dear Friend and is protected by applicable intellectual-property laws.
You may not copy, reproduce, distribute, publish, modify, sell, or commercially exploit our content without prior written permission.
The Dear Friend name, branding, logos, and related materials may not be used in a way that suggests an unauthorized affiliation, endorsement, or partnership.
11. User-Submitted Content
If you voluntarily submit comments, testimonials, photographs, reviews, stories, feedback, or other content to Dear Friend, you represent that you have the right to provide that content.
If you provide a testimonial or other content for possible publication, you grant Dear Friend permission to use, reproduce, edit, and display that content for marketing or promotional purposes, unless otherwise agreed in writing.
We will not knowingly publish private information that you did not intend to provide for publication.
12. Community and Respectful Conduct
Dear Friend is intended to be a welcoming and encouraging community.
You agree not to use our website or related services to:
We reserve the right to remove content or restrict access when reasonably necessary to protect our business, customers, community, or website.
13. Faith-Based and Inspirational Content
Dear Friend provides faith-based encouragement and content based on biblical principles.
Our content reflects the beliefs and perspective of Dear Friend and is intended for encouragement, reflection, and spiritual growth.
Individual experiences and outcomes will vary. Dear Friend does not guarantee that any particular product, letter, devotional, journal exercise, recipe, or other content will produce a particular emotional, spiritual, physical, or personal result.
14. Recipes and Food-Related Content
Recipes and food-related information provided by Dear Friend are intended for general educational and informational purposes.
Individuals have different dietary needs, allergies, sensitivities, medical conditions, and nutritional requirements.
You are responsible for determining whether a particular food, ingredient, recipe, or preparation method is appropriate for you.
If you have a medical condition, food allergy, dietary restriction, or other health concern, consult an appropriate qualified professional before making dietary changes.
15. Third-Party Links and Services
Our website may contain links to third-party websites, products, services, retailers, social-media platforms, payment providers, or other resources.
These third parties operate independently from Dear Friend and may have their own terms and privacy policies.
We are not responsible for the content, availability, accuracy, security, or practices of third-party websites or services.
16. Affiliate Relationships
Dear Friend may participate in affiliate marketing programs.
This means that we may receive a commission when you purchase certain products or services through links provided on our website or in our content.
Affiliate relationships do not affect the price you pay unless specifically stated otherwise.
We may receive compensation for recommending certain products, but we intend to recommend products that we believe may be useful or relevant to our audience.
17. Website Availability
We make reasonable efforts to keep the website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
We may temporarily suspend or modify the website for maintenance, updates, security reasons, technical problems, or other circumstances.
18. Disclaimer of Warranties
To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis.
Dear Friend makes no warranties, express or implied, regarding the website, its content, products, or services except where such warranties cannot legally be excluded.
19. Limitation of Liability
To the fullest extent permitted by applicable law, Dear Friend and its owners, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, services, or content.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
20. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Dear Friend and its owners, employees, contractors, and service providers from claims, damages, losses, liabilities, and expenses arising from your misuse of the website, violation of these Terms, or violation of another person’s rights.
21. Changes to These Terms
We may update these Terms and Conditions from time to time.
When changes are made, we will update the Effective Date at the top of this page.
Your continued use of the website after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.
22. Governing Law
These Terms and Conditions will be governed by the laws of the State of South Carolina, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any dispute arising from these Terms or your use of the website will be handled in accordance with applicable South Carolina law and any applicable federal law.
23. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in full force and effect to the extent permitted by law.
24. Entire Agreement
These Terms and Conditions, together with our Privacy Policy and any other policies or terms specifically referenced on the website, constitute the agreement between you and Dear Friend regarding your use of the website and purchase of our products and services.
25. Contact Us
If you have questions about these Terms and Conditions, please contact us:
Dear Friend
Email: [INSERT BUSINESS EMAIL]
Last Updated: August 20, 2026
DearFriendJourney
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